Using Pest Controllers

Working With a Pest Control Professional

Think you can beat pests hand down? Ongoing pest problems, large infestations and toxic products are beyond your level. So drop down the bug juice and call a termite control Melbourne company. When you’re working with a pest controller, keep the following considerations in mind.

The Technician

Ask to see the pest controller’s identification, license and certification. You’re on track if the license is current. In most states, to be certified, it’s mandatory for technicians to participate in annual training.

The Company

Is the pest control company insured or bonded? Insurance protects against liability and damage. Visit the company’s website. Is it professional and knowledgeable? Do their values correspond to yours?


An exterminator is an educator. Besides giving advice, the expert should answer your pest control questions. Wrong or made-up answers are unacceptable. Knowledgeable technicians, if they’re not familiar with something, do some research and then respond to you.

Professional Appearance

Uniforms must be clean and the truck branded. The way the technician looks, behaves and works must be professional. Avoid anyone who comes to your place looking dirty and impromptu.


Before you call a pest controller, ask neighbours and friends for referrals. Obtain a list of exterminators from your local pest control association. And look up the company on BBB. Remember to contact two or three customers of the service provider.


Low prices aren’t the best deal. To save money, choose quality over price. Paying for cheap services is never a good idea because complete elimination isn’t guaranteed. Instead, hire a company that offers exceptional services and competitive prices.


Some infestations are so extensive and may need ongoing service to eliminate. Decide whether a monthly or quarterly service will manage the problem. Sign on the line after you’ve read the contract. Ask questions if something isn’t clear.


No work should go on before you and the pest controller discuss what the problem is. Clarify what you saw or heard – and where. Following that discussion, the technician should inspect your residence, identify the pests and take necessary action.


Upon request, the technician has to discuss the chemicals on hand, their adverse effects and non-toxic options. All chemical containers must have labels and be clean. Certain pest control products impact indoor air quality and cause breathing problems. Keep your pets and kids away from the pesticides.


Once the service is over, obtain a comprehensive report from the exterminator. Details in the report include service costs, services performed, customer advice and follow-up actions.


Recommendations for future prevention come in handy. These pieces of advice could come before, during or after the project. For instance, a technician may recommend regular clean-up or maintenance – replacing broken windows or sealing entry points – to repel pests.


Many companies offer guarantees. Read the fine print. Know what your responsibilities are and what’s in store for you.

Working hand-in-hand with a pest eliminator makes it easy to control pests. Never try to do it yourself if you don’t have the necessary equipment and training.